These points cover the rules you are most likely to meet. Where a promotion's own conditions or our full terms go further, those texts govern, and our terms follow the laws of Curaçao.
Eligibility and one account each
Account holders are aged 18 or over, with a single account per person. Only one bonus is paid per person, and that cap also applies per payment method, device, IP address and household. Your account details have to match your documents.
How the pack is claimed
The pack spreads across three deposits, each needing activation in your profile before you pay in. An activated step stays open for 72 hours. Step one is either 100% from £10 with 50 free spins or 120% from £30 with 100 free spins; steps two and three pay 110% and 80%, each capped at £1,000.
Wagering rules
- Wager bonus cash 40x; free-spin winnings need 30x.
- Wagering must finish within 5 days of the credit.
- No spin may cost more than £5, and feature buys count as spins.
- Slots alone count toward wagering, a few at half weight, and certain studios are excluded.
- A bonus and its spins can convert to no more than 5 times the deposit.
Requesting a withdrawal before the wagering is done voids the bonus, the free spins that came with it and every Wheel of Fortune spin you hold.
Money in and out
The smallest deposit is £10; the smallest withdrawal, £20. Payouts return by the method you paid with and only to an account held in your own name, after 100% of the last deposit has been played. Money withdrawn unplayed may carry a fee. The ceilings: £20,000 over any 30 days, £3,000 in a day and £1,000 in one transaction.
Verification
We confirm your identity, address and payment methods before the first withdrawal. Missing or mismatched documents hold a payout until they are resolved.
Raising a complaint
Send us the time, the amount and what went wrong, by live chat or e-mail support. We look into every complaint and reply on the same channel.