Play should stay a pastime you choose, never a way to chase money or escape a bad week. These tools and contacts are here for the moments it starts to feel otherwise.
What we can switch on for you
- Deposit limits: a ceiling on payments in, over a period you pick.
- Cooling-off: a short break from play, for a length you choose.
- Self-exclusion: a longer closure, temporary or permanent.
Request any of them on live chat or by e-mail support, and our team switches it on for you.
Where GAMSTOP stands
Fortunica is not licensed by the UK Gambling Commission and not part of GAMSTOP. Because of that, the GAMSTOP register has no effect on accounts with us. If you are on that register, please stay away, and ask us to exclude you too.
Blocking software
Gamban and similar programmes block gambling sites and apps across phones, tablets and computers, including sites outside GAMSTOP.
Signs worth acting on
- Sessions that run longer, or cost more, than you meant.
- Raising stakes to recover what you lost.
- Borrowing to play, or dipping into money set aside for bills.
- Playing down, to the people around you, how often you bet.
- Feeling on edge or flat whenever you are not gambling.
People to talk to, at no cost
- The National Gambling Helpline, 0808 8020 133, is answered by GamCare, free and in confidence.
- GambleAware publishes self-assessment tools and practical advice, and points to treatment services.
- Gordon Moody offers recovery courses, both residential and online.
- Gamblers Anonymous holds peer support meetings, face to face and online.
Keeping under-18s away
Accounts are for people aged 18 or over. If children share your devices, parental controls and a locked browser profile keep our site out of reach.